Introduction
Welcome to KRH Home Solutions ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website or services at krhhomesolutions.shop.
By using our website, you agree to the practices described in this policy. If you disagree with any part, please discontinue using our services.
Information We Collect
- Personal Data: Name, email address, phone number, delivery address, and payment details.
- Account Information: Username, password (hashed), and saved preferences.
- Device & Usage Data: IP address, browser type, pages visited, and session duration.
- Cookies & Tracking: Used for analytics, personalisation, cart persistence, and fraud prevention.
- Transaction Data: Order history, payment confirmations, and return requests.
How We Use Your Information
- To process, fulfil, and track your orders.
- To send order confirmations, shipping updates, and invoices.
- To deliver newsletters and promotional offers (only if you opted in).
- To improve our website, detect fraud, and maintain security.
- To comply with legal obligations and resolve disputes.
Sharing of Data
We only share your personal data with trusted third-party service providers — such as payment gateways, logistics/shipping partners, and analytics platforms — strictly for fulfilling our services.
We never sell your personal data to advertisers or unrelated third parties.
Your Rights
- Request access to a copy of your personal data we hold.
- Request correction or deletion of inaccurate data.
- Opt out of marketing communications at any time.
- Withdraw consent for specific data-processing activities.
- Lodge a complaint with the relevant data-protection authority.
To exercise any of these rights, contact us at support@krhhomesolutions.shop.
Security
We implement SSL/TLS encryption, secure servers, hashed passwords, and restricted access controls to protect your data. However, no system is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by applicable law.
Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top of this page reflects when changes were last made. We encourage you to review this page regularly. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Phone
- +91 9004 389 507